Salam Hormat, Perkenalkan kami selaku tim Research Bank BRI akan melakukan penelitian dalam rangka meningkatkan pengalaman pengguna (UX) dalam hal layanan Complain Handling di aplikasi BRImo. Kami mohon kesediaan Bapak/Ibu untuk berpartisipasi dengan meluangkan waktu untuk mengisi kuisioner ini. Pengisian kuisioner ini memerlukan waktu 15 - 30 menit. Mohon mengisi pertanyaan yang diajukan sesuai dengan keadaan Bapak/Ibu yang sebenarnya. Terima kasih atas pastisipasi Bapak/Ibu. Bantuan dari Bapak/Ibu sangat berarti bagi kami.
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