Frequently Asked Questions
AllCounted was built to be easy to use, but if you do get stuck along the way, we have added helpful notes throughout. Most pages have a Read this first link and instructional text with helpful information for new users. Many data fields also have tips with helpful explanation. If you don't see your question here, please contact us and we will respond in a timely manner. We also have a quick guide for students and other advanced users. Thank you for helping us better serve you!
AllCounted provides these services:
- Online surveys: AllCounted provides a powerful, easy to use, innovative, and secure system for survey creation and data analysis.
- Survey resources: AllCounted is an organized, searchable, and secure database of previously made surveys and survey results.
- Social networking: AllCounted provides the opportunity for like-minded individuals to safely find, connect and interact with each other through surveys.
All services and features at AllCounted are free. You may create as many surveys as you wish, send them to as many people as you need, and use as many of the data analysis tools as you can, all at no cost.
Accounts and Registration
You can create a new account by clicking the Sign up link at the top of the page and entering the required information, which is very minimal. No personal address, phone number, or form of payment is needed.
Such information will be helpful when you create surveys. For example, AllCounted requires you to select the time zone for your survey to end. If you have already done so in your account settings, then AllCounted automatically uses that as the default for your surveys.
Yes. You must have an AllCounted account to create a survey. Creating an account is free and requires only a valid email address and minimal information about the user.
That is up to you. As part of the survey creation process, you will specify whether or not your survey participants are required to have an AllCounted account. Requiring an account helps increase survey security by limiting participation to only account users, but that may become a barrier to some participants. Please balance the need for security with other factors such as ease of participation.
You can change your primary email address by following these steps:
- Go to the Email Addresses page under Account Settings.
- Verify your primary email address.
- On this page, add the email address you want to use as your new primary email address. A verification email will be sent to this address. Click on the verification link in the email.
- Refresh the Email Addresses page, and there will be a star icon in the Action column for this email address. This icon allows you to replace your current primary email address with a new one.
Note that your account password remains the same after changing your primary email address. You can always delete an email address that is not the primary one.
Deleting an account is easy and instant. Sign into your account and then click Account Settings, Delete Account.
Please note that deleting your account will permanently remove your account, your surveys, and the responses they collected.
Privacy and Security
AllCounted.com takes every precaution to protect its users' information. We do not ask individual users for any sensitive information such as legal names, addresses, phone numbers, forms of payment, or financial data. For organizational users, we only require the organization's name and address.
At AllCounted.com, your data is protected both online and offline. Online, our entire website is protected using TSL/SSL encryption software. Thus, data of all your online activities such as registration, sign-in, survey creation, etc. is protected. To learn more about TSL/SSL, follow this link: https://en.wikipedia.org/wiki/Transport_Layer_Security. On each page of AllCounted and at any moment, a survey visitor will only be able to view content based on participation restrictions and share requirements set by the survey creator. Your survey and its results will only be accessible to authorized users.
Offline access to all of our users' data is also restricted. AllCounted.com operates in secured and locked facilities. Only personnel with proper security clearance for specific job tasks have access to these restricted areas. All our employees are trained in security and privacy best practices.
Here is how we handle the confidentiality of user data:
- Our system is maintained in a secured space that only authorized and trained personnel can access.
- We never touch, view, or sell the surveys or survey results of our users.
- Further, we are the best online site in offering various tools to survey creators to secure their survey data. Survey creators can specify whether their surveys are searchable on our website, control access to their surveys (through a combination of email addresses, email domains, computer addresses, network addresses, usernames, access codes, etc.), whether or not to share survey results with other people, what results (summary, individual responses, etc.) to share, at what time, and with whom. We are very innovative in this aspect, and no other survey site currently offers what we have.
- In case you still don't feel safe about having data in our system, you can export your data after your survey ends and delete your survey and its results from our website.
As a policy and vision of our website, we will never delete user data.
A non-searchable survey can't be found on AllCounted through search or browsing. Non-searchable makes a survey private. Please note that if a participant shares a non-searchable survey's web link with unintended participants, then they can take the non-searchable survey if the survey doesn't have the appropriate restrictions to limit participants.
Yes. When creating a campaign for your survey, you can make your survey non-searchable, specify who can take it, when they can take it, who can view its results, and what results they can view.
First, you can secure your survey by controlling who can take it. You can make your survey non-searchable on a campaign's Publish page so that no one can find it by searching AllCounted. With this in place, you can then distribute your survey to participants through web links, emails, and other channels, and only those people can participate in your survey. You can restrict participation even more by limiting people through account holders, usernames, email addresses, email domains, access codes, computer IP addresses, network addresses, etc.
Second, to protect your survey's results, making it non-searchable is usually sufficient. However, you can go one step further by preventing any possible sharing of your survey's results on a campaign's Share page. This is optional, but it gives you complete privacy over your survey's results, which means only you can see the results after signing into AllCounted.
In terms of online survey security and privacy, AllCounted is unparalleled. The reason why someone can find surveys and results on our website is that the creators of these surveys chose to share them, though they don't have to. One of the main differences between us and other survey sites is that we believe surveys are reusable content, but we do understand that people may want to make their surveys private, and we offer that as an option.
Yes. AllCounted provides multiple options to have others help you build and manage your surveys. One way to do this is with co-authors. Co-authors can only access the data of the survey for which they are designated as co-authors. Another way is with team members. The individuals you designate as team members are able to access the data of all your surveys. Be careful – team members have the ability to perform operations (create, update, view, delete) on all your data except deleting your account.
An outstanding benefit of our friend request feature is the low risk in adding friends you don't personally know. We don't ask our users for sensitive client information nor do we keep any on file, so making online friends won't be a cause for concern. Friends on AllCounted can form from common interests without the risk of compromising personal information.
Whether your response is anonymous depends on how the survey creator configures the survey. If you have any concern about your privacy, you should contact the survey creator. Please note that you can ignore a request for survey participation or abandon a survey during your participation.
We provide the survey creator with the participant's computer address and geographic location derived from that such as country and state. We may also provide the username, access code, or email address associated with a response depending on how the survey creator configures the survey.
AllCounted is a powerful and flexible system that can create almost any kind of survey. From a simple single-page yes-or-no poll to a multi-page questionnaire, you can develop whatever type of survey best fits your needs using a range of question types such as multiple choice, free text, ranking, table of choices, and skip logic (also called branch logic) that can skip questions or pages based on the rules you set for certain answers. Whether you are a business interested in customer or employee satisfaction, a student collecting data for a project, a scientist recording input from research subjects, a non-profit in need of online forms, a political organization looking for constituent feedback, or an individual compiling feedback on a community issue, AllCounted is at your disposal.
Whether you are new to creating surveys or not, it is always a good idea to search AllCounted for surveys that are similar in content or format to the one you have in mind. You may find that someone has already asked the questions you want to ask and that the results are already available. If not, there may be existing similar surveys that can help you formulate your own.
AllCounted understands that many people want to create a simple survey and make it available to prospective participants right away. For these users, AllCounted provides the Basic mode, in which all the advanced survey settings and features are either hidden or preset with the most commonly used values.
On the other hand, some survey professionals and advanced users require more powerful and flexible features. Our Advanced mode is for them. In Advanced mode, the survey creator has access to all the features of AllCounted, including many innovative and powerful functions such as campaigns, participant restrictions, results sharing, split and comparison analysis, private share, social networking, etc.
Note that we have also made it easy to switch between these two modes. You can start a survey quickly in Basic mode and then refine it as needed in Advanced mode, or vice versa.
Yes. Go to your account and click Surveys then My Surveys on the left-hand side menu to show a list of your surveys. In the Action column, click the duplicate button for the survey you want to copy, and then you can start modifying the new survey. Please note that survey rules aren't duplicated for the new survey.
Yes. Open your survey. Click Design, Questions. Now you have a list of questions. For each question, you can do a few things. One of them is "Duplicate". Clicking on it makes a copy of the question. Please note that survey rules on the question aren't duplicated.
A single survey can have up to 300 questions and 100 pages.
No. There is no limit on the number of surveys you can create on AllCounted or the number of responses a survey can receive.
Yes. You can change survey questions and settings at any time, even after your survey has received responses. Note that if you change questions after your survey is live and has received responses, your update may alter survey results and affect its accuracy.
You can edit, change, or delete a question even if your survey has been published and is receiving responses. Please note that deleting a question from a survey will not reduce the number of collected responses, and only the answers to this question will be removed.
The first step is to enter the text of your question.
The second step is to enter the answer choices of your question. You can enter them all at once, one on each line. When you are done, click Save.
The next step is to select Ordinal for Data Type, and click Save.
The last step is to click the Display tab and select Likert Scale for "Display of Answer Choices". You can enter text that will display at the left and right ends, but that is optional and depends on the answer choices.
The following are examples with and without left-end or right-end text:
The Net Promoter Score (NPS) question is primarily used by businesses to gauge customer loyalty by measuring how likely a customer is to recommend their products or services. An NPS question uses a set scale of 0-10, and answers are grouped into Promoters (9-10), Passives (7-8), and Detractors (0-6) in order to calculate a value called the NPS, which ranges from -100 to +100. A common NPS question is: "How likely would you recommend our product (services, company, etc.) to a friend or colleague?".
If a question isn't concerned with customer loyalty but intends to gauge participants' feelings on a statement, it should use the multiple choice question with or without Likert Scale display. In this situation, a multiple choice question asks participants to select their level of disagreement or agreement on a statement. Example questions include: "How strongly do you ...", "How confident are you ...", "Please indicate the level of ...", etc. The choices don't have to be numbers from 0-10, which an NPS question requires. They can be numbers such as 1-5 or a group of texts such as Strongly Disagree, Disagree, No Opinion, Agree, and Strongly Agree.
In a survey, a Net Promoter Score question looks like a multiple choice question, but they are quite different. First, its answer choices are fixed numbers from 0 to 10. When you use a multiple choice question, you can enter any number of answer choices, and you can use either numbers or text for answer choices. Please see the following sample questions in a survey:
Second, the analysis is treated differently for these two types of questions. Multiple choice questions have the percentage of selection for each answer choice, and can have statistics for mean, median, and mode. The analysis of a Net Promoter Score question puts the percentage of selection into three groups and calculates a Net Promoter Score for the question. Please see the following screenshots:
Yes. You can add images to questions, the answer choices of multiple choice questions, and other places. In those places, you'll see a row of tool icons at the bottom of your text area. One of them is for inserting images. Clicking on it displays a popup. Please see the following screenshot:
You can upload an image from your computer or drag and drop it in the indicated area. You can also insert the link of an online image by clicking the "link" icon in the upper-left corner of the popup. You can even open your image in Photoshop or another image-editing software, cut or crop it, and then paste it in the text area. Once your image is in the text area, you can size it. To do that, click on the image, and you'll see a popup beneath the image asking for its size. A value between 200 and 800 is usually appropriate for image width.
If you insert the link of an online image, it can reside on any website. One popular place people use to upload their images online is imgur. It is a free and very easy-to-use online service. Other places include Google Drive, Dropbox, or other content sharing sites. We highly recommend imgur to our users because of its simplicity and ease of use.
Please note that we only support JPG, PNG, and GIF images. Images that are uploaded or pasted can't be larger than 500K, but there is no restriction if you insert the link of an online image.
Before uploading an image, you need to create account at imgur. It is easy and free. Once you have an account, follow these steps to get the link to your image. First, click New post, Upload Images as shown below:
Then, upload your image by dragging and dropping it in the specified area. You can also browse your computer and find the image to upload. After that, click your username and click images in the dropdwon menu.
Now you can see the list of all your images. Click the one you just uploaded:
Copy the link in the field called Direct Link on the right side. That is the link you can use in the text of a question.
This takes three steps. First, upload your image onto Google Drive as shown in this picture in Chrome:
Then, double click on the image. Click on the three-dot menu in the upper right-hand corner and select "Open in new window".
Right click on the image and select "Copy image address" as shown below:
Now you can paste the image address in the text of a question.
Yes. You can add the link of an online PDF to places like the survey introduction, questions, and other places where links are permitted. Click on the icon for inserting links as shown below:
You must enter the link and the link text. Usually, you should check "Open in a new tab" so that when a participant clicks on the link, your survey page remains open as a new tab is opened to show the document. The following is an example of what a link would look like in a survey:
This process is the same for adding a link to other document types. Please note that our website doesn't store uploaded files except for images, and that your PDF must be online first. You can upload your PDF file to Google Drive, Dropbox, or other content-sharing sites and then get the link to your PDF file.
Yes. To do this, you will need to upload your logo in the Account Settings section. Then, you can go to any of your surveys and add your logo in the Settings option of the Design step. Your logo must be added individually to each survey you create.
No. All our tools and services are free, and the text and our logo are the only way we'd like to be acknowledged.
AllCounted is proud of its support for a single survey with multiple languages. The entire system was built with the goal of supporting global users in mind.
Before you start, you should first know that the site language selection has nothing to do with the multi-language survey. It only determines the language used in the interface of the website. Second, to create a survey with multiple languages, you have to do it in the Advanced mode. When you create your survey, the language you choose will be considered the default language. Please note that your survey's language determines the language participants will see when they take your survey.
Once your default language is selected and saved, you can add more languages, and you can use the survey's language dropdown to decide which language version to work on.
Suppose we added Spanish in the above step. Now, we can select Spanish in the survey's dropdown menu to enter Spanish text for the title and other fields. See the following screenshot:
Similarly, you can enter Spanish text for questions, answer choices, etc. The following screenshot is an example:
When you distribute your survey, you can have a web link for each language version.
You can send your survey to a group of people with the language version appropriate for them. When they take your survey, they are able to use the language of their choice (note that this language dropdown can be removed from Preview & Style).
The best practice for a multi-language survey is to finish the design of the survey in the default language first, and then work on adding additional languages. Please note that if you don't enter text for a language version, the text of the default language will display.
When it comes to analyzing the results of a survey in multiple languages, we are better and more flexible than all other survey websites. You have multiple options:
- Create a single campaign and a single distribution. In this distribution, you'll have multiple URLs, one for each language. You'll have results from different languages as a whole, and you can't differentiate how people of different languages responded to your survey.
- Create a single campaign and multiple distributions, one for each language. That way, you can know how people in each language responded, and you can also know how people responded as a whole.
- Create multiple campaigns, one for each language. For each campaign, you create one distribution. That way, you can know how people in each language responded, and you can also know how people responded as a whole.
Usually, you should choose the second or third option.
In the Style & Preview option of the Design step, you can choose to hide the language dropdown.
If you need to create a survey in a language that is not in AllCounted's language dropdown list, you can still type your survey questions in the language of your choice. However, the Back and Next buttons, as well as displayed text such as error messages that might appear during the survey-taking process, will appear in AllCounted's default language, which is English (U.S.).
We don't have auto-translation. You have to manually enter text for each language. You may want to use Google Translate to help you generate translated text and enter it in your survey. Please note that no translation tool is 100% correct. You'll probably still need to review your translated text if you plan to use Google Translate.
In the current version, AllCounted supports limited text formatting such as underlining, italics, hyperlinks, etc. However, you must manually enter the corresponding HTML code. HTML code for other tags will be replaced with corresponding HTML entities. We may change this in the future. Currently, you can use line breaks to create paragraphs in a survey's introduction, custom thank-you message, the introduction on your My AllCounted Page, etc.
Yes. You can change the appearance of your survey pages, including the colors, fonts, positioning, etc. of different page elements. Please choose the Style & Preview option in the Design step. Select a predefined theme that best meets your needs, and then start modifying it to create your own. With the Style & Preview option, you will also be able to see how your survey will look on desktops, tablets, and smartphones.
You can always edit or move questions even when a survey is live. However, if you need to delete something, here are a few things to consider:
- There is no effect on results if your survey hasn't collected any responses yet.
- Deleting a question removes the answers to that question from all responses. The answers to other questions will not be affected.
- Deleting an answer choice of a multiple choice question removes the selections of choices from all responses. The selection of other answer choices will not be affected. The same idea goes for Drag and Drop Ranking questions and Table of Choices questions.
Yes, we offer question skip rules, question conditions, question scoring rules, page start skip rules, and page end skip rules. Collectively, they are called survey rules. A skip rule on a question redirects a participant to a later page or a question on a later page based on the answer to the question. A question condition allows you to define a situation based on how a question is answered and to combine it with the conditions of other questions on the same page to build a page skip rule. A question scoring rule allows you to assign a score to the answer of a question. You can create multiple skip rules, conditions, or scoring rules for a single question. For scoring rules, our system is able to sum the scores of each question to form the total score of a response in the Analyze section.
A page start skip rule is tested and executed before the skip rules of all questions on the same page. A page end skip rule is tested and executed after all question skip rules on the same page. Page skip rules can combine the conditions of multiple questions, which makes them different from question skip rules. You must create conditions for related questions before using them to create a page skip rule. You can create multiple page start or page end skip rules. The screenshots below show where to find survey rules:
Note that skip rules are only useful when your survey has multiple pages and that a skip rule on a page is unable to skip the questions on the same page.
Skip rules are only useful when your survey has multiple pages. In this example, you want to conduct a survey with five pages of questions on how customers feel about your product and service. Suppose that the first page of your survey has the following two multiple choice questions and answer choices:
Question 1 How do feel about our product?
Question 2 How do feel about our service?
You want to implement the following skip rules in this sequence:
- If a participant selects Great for the product question and Excellent for the service question, then the survey skips to Page 3
- If a participant selects Great for the product question, then the survey skips to Page 4
- If a participant doesn't select anything for the two questions, then the survey ends
You can achieve the above design by following these steps. First, you must create one skip rule and two conditions on Question 1:
Second, create two conditions on Question 2:
Third, create a page start skip rule:
Fourth, create a page end skip rule:
Here's how the page looks when you are done with the above steps:
Following these steps above will achieve your design because page start skip rules are tested before question skip rules, and question skip rules are tested before page end skip rules. We recommend that you add skip rules after you have designed and ordered all the questions and pages properly, and we also recommend that you always test skip rules before asking participants to take your survey.
Skip rules can only take a participant to a later page or a question on a later page. When a question page displays in the browser, all questions on that page are displayed, and there is no way to skip other questions on that same page. You need to put skipped questions on a later page, and then use a skip rule to skip that page.
First, you need to create conditions for each question. You can then create a page skip rule and select the question conditions for that rule. We support three logical methods to handle selected question conditions:
- All selected conditions are met
- At least one selected condition is met
- No selected condition is met
You need a page skip rule. You can create a page skip rule and select any of the three logical methods, but do not define or select any question conditions. Usually, it is a page end skip rule and the last skip rule to test on a page because you want to redirect participants only when all other skip rules fail.
Note that a page skip rule without any selected question conditions redirects participants unconditionally. Any skip rules after it will be ignored.
Suppose you're running a store and selling two categories of products, Category A and Category B. You carry different products for each category and each product has different price. For Category A, you have the following three products and prices:
- Product 1, $30
- Product 2, $20
- Product 3, $10
There are also three products for Category B:
- Product 4, $150
- Product 5, $50
- Product 6, $10
In this survey, you'd like to find out which people are willing to spend more overall in their next visits to your store. You are also interested in those people who intend to buy Product 4. The following screenshot shows the questions in the survey, and we'll allow people to make multiple selections for the Category B question to show the system's capabilities.
Now you need to add scoring rules to the questions. For the Category A question, you'd like to assign the actual price as the score for each selection, so you create the following scoring rule when a participant selects Product 1:
Similarly, you need to add rules for the other two selections. If you want to make sure there's a score for answers to a question, the scoring rules must cover all possible scenarios. In our case, the Category A question does not require a mandatory answer, so we must add another scoring rule when a participant doesn't select any product for this question. If no rule applies to the answer to a question, then the system does not add any score to the total score of a response. No score for a question or response does not mean zero. It simply means that no applicable scoring rule is found..
Here are the scoring rules so far for the Category A question.
For the Category B question, you'd like to give a score larger than its price if a participant selects Product 4 (the most expensive one) and a smaller score for Product 6 (the cheapest one). Scores can be any number you deem appropriate for your survey, including negative numbers and decimals. Suppose you add the following scoring rules:
Here are the scoring rules on the Category B question:
For this question, the sequence of scoring rules is important because it allows for multiple selections. If a participant selects both Products 4 and 6, we'll apply the scoring rule for selecting Product 4. Once this rule is applied, the rule for Product 6 will be ignored. For the Category A question, the sequence of scoring rules has no effect because a participant can only select one product, and there is no overlap of covered scenarios between rules.
Once participants respond to your survey, you can see the score along with the answer to each question in a response when you download the responses. See the following screenshot for an example. This tool can be very helpful if you use it with other analytical tools that we offer.
To get contact information, you can create a text box question with multiple line display and ask people to enter the desired pieces of information, one on each line. You can also create multiple text box questions, each asking for a different piece of information. Please note that for data collected through a text box question with multiple line display, data display on our website and the export of individual responses will keep information in multiple lines so that you can easily understand your data.
You cannot transfer the questions to another user. You can create a campaign, make it searchable, and ask the user to look for your survey. Once the user finds it, he or she can replicate the list questions into a new survey under his or her own account.
You can generate a fillable PDF of your survey to print. Open your survey and click Design, Questions. You'll see "Paper Version" on the right-hand side. Click it to get your PDF.
A campaign is the application of a survey. A survey itself is just a list of questions. To collect responses, you must create a campaign, through which you are able to specify who can take your survey, when they can take it, who can view its results, etc. For one survey, you can create multiple campaigns for different periods of time, groups of participants, or other criteria. As the creator, you can view, compare, and combine the results from different campaigns of the same survey.
Distribution is a required step within a campaign that specifies how to reach potential participants. AllCounted allows you to distribute the survey through web links, email invitations, Facebook, etc. As the survey creator, you are responsible for getting your survey into the hands of your participants. Note that for a campaign, you can create multiple distributions, and you can compare responses from these distributions or analyze them as a whole.
There are many situations where you might want multiple campaigns for a single survey. You might want to compare the responses of people living in different areas, or the responses of people before and after a certain event, such as a political election. Creating multiple campaigns allows you to separate the survey results into groups that you can easily compare using AllCounted's analysis tools.
For the campaign, if you want to get your survey to people through different ways, then you may want to create multiple distributions. For example, you can create a web link distribution and put the link on your Facebook page, and create another web link distribution so that you can send the link directly to participants. You can compare or separate responses from different distributions in the analysis.
The quickest and easiest way to provide survey access is to create a web link distribution and share the web link with your participants. You can send the link to them or post it on the internet.
First, please make sure that the email addresses you used are correct. We constantly see emails returned to our mail server because of incorrect email addresses.
If an email address is correct, and the intended person did not receive the email, there are two possible reasons. First, the mail server on the recipient's side may be configured in a way that it rejects the emails sent from allcounted.com. In this situation, if you can put us in touch with the administrator of the mail server, then we can work with the administrator to resolve the issue. Second, you may want to ask people who haven't received the email to check their spam box.
In many situations, it might be better for you to create a web link distribution for your survey, and send that link to people from your own email system instead of using our mail service.
At this moment, we don't support personalized emails for each recipient. We may add this feature in the future.
We don't support automatic email reminders. However, as a survey creator, you can re-send invitation emails to those who haven't taken your survey.
You can set up a private survey so that only intended participants can take it. To make a survey private, please open your survey. Click Campaign, Publish, select No for "Searchable at AllCounted.com", and click Save. This ensures that your survey doesn't show up in any search or browse on our website. If you want to further restrict who can take your survey, you have two options.
The first is to use access code, usernames, email addresses, computer addresses, etc. This option is available on the Restrictions page of your campaign. You need to open your survey in the Advanced mode.
The second is to create an Email Invitation distribution. You must know the email addresses of your prospective participants. This option allows you to know who clicked the link of your survey and who actually took it.
Open your survey in the Advanced mode. Click Campaign, Publish, select Yes for "Searchable at AllCounted.com", and click Save. Then, open the Share page and do the following:
- Choose any option other than Never for "Whether and When to Share".
- Choose Yes for "Display 'Take this survey' Link".
- Choose No for "Individual Responses".
- Choose No for "Data Trend".
- Choose No for "Summary".
- Choose No for "Response Map", and click the Save button.
After you complete these steps, only you can see the results of your survey. You must sign in to see the results.
Open your survey in the Advanced mode. Click Campaign, Publish, select No for "Searchable at AllCounted.com", and click Save. This ensures that your survey won't appear in any search or browse on our website. Then, open the Share page and choose Never for "Whether and When to Share". Click Save.
Yes. You can achieve this in two ways:
The first way is to add "myuniv.edu" to the "Email Address Domain" field on your campaign's Restriction page. The trade-off is that your participants must register and verify their "myuniv.edu" email addresses at AllCounted.com before taking your survey. The benefit is that you can securely restrict participants to "myuniv.edu" email addresses. If you have specific "myuniv.edu" email addresses in mind, then you can enter these email addresses in the "Email Address" field on the Restrictions page to allow only these "myuniv.edu" email addresses to take your survey.
If you have specific "myuniv.edu" email addresses in mind, then you have a second option. You can create an Email Invitation distribution and put these email addresses in the recipients field.
You have a few options. The first is to create an Email Invitation distribution. Our website will ensure that each email address is used only once. You can see which email address corresponds to what response. The trade-off is that email distribution sometimes isn't reliable due to many reasons, and some mail servers may reject emails from our website.
The next option is to create a campaign that requires individual access codes, email addresses, or usernames on the Restrictions page. Our website will guarantee that each code, email address, or username will be used only once. You can see which code, email address, or username corresponds to what response. The trade-off is that the email address or username options require your participants to register on our website before taking your survey.
It appears that people in your school are trying to fill out the survey on the same computer. In this case, the survey creator must set up the survey to permit repeated responses from the same browser, computer, or user account. To do this, open your survey in the Advanced mode, click Design, Settings, and uncheck the following three options under "Prevent Repeated Responses from the Same Participant":
- One Response per Browser
- One Response per Computer Address
- One Response per Account, Individual Access Code, or Email Address in an Email Distribution
If you manually enter those responses on the same computer, then your survey must be set up to allow repeated responses from the same browser, computer, or user account. To do this, open your survey in the Advanced mode, click Design, Settings, and uncheck the following three options under "Prevent Repeated Responses from the Same Participant":
- One Response per Browser
- One Response per Computer Address
- One Response per Account, Individual Access Code, or Email Address in an Email Distribution
You can allow multiple responses to your survey. Open your survey in the Advanced mode, click Design, Settings, and uncheck the following two options for "Prevent Repeated Responses from the Same Participant":
- One Response per Browser
- One Response per Account, Individual Access Code, or Email Address in an Email Distribution
Yes, as long as a participant uses the same browser when coming back to complete your survey. We implemented this feature to support long surveys.
AllCounted provides a number of security measures that survey creators can use to limit who can take their surveys and see results. The creator decides a) whether a survey is searchable, b) who can take it, and c) who can see its results. If you want to find a survey in search results, then that survey must be searchable, and you must have access in order to respond or view results. If you can't find that survey, please ask your friend whether it's searchable and whether you have access to take it. These security measures can be changed at any time and become effective immediately, so allowing you to take the survey should be an easy fix.
You have a few options to track which response came from which person:
- Use a Text Box question to ask people to enter their identifying information.
- Use the Email Invitation distribution. This is the most commonly used method.
- On the Restrictions page of your campaign, use individual access codes.
- On the Restrictions page of your campaign, use usernames. This option requires survey participants to register at AllCounted.com before taking a survey.
- On the Restrictions page of your campaign, use email addresses. This option requires survey participants to register at AllCounted.com before taking a survey.
To see the source of a response, you need to open your survey, click Analyze, Results, Individual Responses, and the Apply button. There is a column called Action for each response, and you can click on the Details button to see the information. The following screenshot shows where to find the email address, access code, or the username associated with a response:
Please note that if you're contacted by survey partcipants about privacy, you're required to truthfully tell them about how you're tracking their responses.
Yes. For one survey, you can create multiple campaigns or distributions, targeting the same or different groups of people at the same or different times. This allows you to see how respondents' answers to a survey can change over time, or compare responses between different groups. For the survey analysis, you can view combined or separate results. You can even compare results from different campaigns or distributions side-by-side. You can also export combined or separate responses.
If your survey is still live, then you can extend it by entering a new date. You can do this by opening your campaign, clicking Publish, entering a new date, and clicking the Update button. If your survey has already ended, then you can enter a new date by following the same steps and clicking the Reopen button.
Website embed distribution is available when you work on your survey in the Advanced mode. You can find this option on top of the bar for Design, Campaign, Analyze.
We don't have this feature at this moment, and to our knowledge none of the other survey sites support it either. The reason is that a survey could produce a large number of responses, which would put a big burden on a system and email service providers may deem us as a source of spam. It could also inundate a survey creator's mail box.
However, we understand your need. One way for you to easily access information about the responses to your survey is to go to your dashboard which always shows the number of responses you have. When you sign in, you can check the "Remember me" feature on the sign in page so that you can access your account without having to enter your username and password in your future visits to our website.
As the survey creator, you can create a web link distribution for your survey and post that web link, along with the information on your survey, on any web page. When participants visit your web page, they can follow the link to your survey on AllCounted. If you have control of the content of a web page, you can also embed your survey (not as a web link) into the page by creating a website embed distribution. That way, participants don't have to come to AllCounted to take your survey. Note that survey results can only be shown on AllCounted's website.
Two conditions must be met for a survey to appear in the search results under "Find by" Subject, Country, Year, or Language. First, the survey must be searchable, which is specified by the survey creator in a survey's campaign. Second, the website visitor who is viewing the search results must meet the participant restrictions or share requirements that are set by the survey creator in the campaign.
The surveys displayed under "What's Hot" are a special case. First, they have to be searchable and live. In addition, there can't be any participant restrictions in a survey's campaign, and the results have to be shareable with the public. These surveys are usually geared toward important issues with broad public interest. The surveys under "What's Hot" are ordered by the number of responses, and this list is machine-generated.
To make your survey results private, you have two options:
- Open your campaign in the Advanced mode. Click Publish, select No for "Searchable at AllCounted", and click Save. This ensures that your survey and its results won't appear in any search or browse on our website.
- Open your campaign in the Advanced mode. Select Never for "Whether and When to Share". This prevents anyone else from seeing any of your survey results, regardless of whether your survey is searchable on our website.
Yes. Please follow this quick guide. Please note that you can do cross tabulation not only by questions, but also by campaigns, distributions, or analysis groups.
If used properly, cross tabulation with analysis groups can be a very powerful analytical tool. It takes two steps. The first step is to create analysis groups. Find a group of responses that you would like to put together in a group. You can use filters to find the responses that meet your conditions. Then, click "Save as Analysis Group" to give the group a short, descriptive name. You must create at least two analysis groups. Please note that a response can only belong to one analysis group, and analysis groups can never overlap in their responses.
The second step is to click Cross Tabulation under Analyze, Results, View. Then, click "By Analysis Groups", and our system will automatically show the results of different groups side-by-side for each question. You can easily see how responses vary between groups.
First, you have to create two Text Box questions to collect numbers from participants. You must specify that the data type is "Quantitative". You should also specify validation requirements regarding what numbers (integers or decimals) to collect or the data range. Non-numeric data entered by participants will be eliminated during regression analysis. After you collect enough data, you can open your survey, go to the Analyze page, click Results, select Linear or Polynomial regression, and then click the Apply button. You'll be asked to go to the "Question" menu, and select the Text Box question as the independent variable for your regression analysis. Don't enter anything in the Search box. Click the Apply button, and you'll see charts showing data points, lines, and equations. Please follow this quick guide.
Go to Account Settings, Account to choose your time zone. If you cannot find your city in the list of available time zones, choose one that has the same time difference from Greenwich Mean Time (GMT) as your city. Once you choose your time zone, you can see your local time displayed for each response in the Individual Response view under Analyze.
At the Campaign step, you can see the total number of likes and dislikes each of your campaigns has received.
If you open a specific campaign in the Campaign step, you'll see the Comments link. Clicking on that link will show you all the comments your campaign has received to date.
No. You can use the results you find on AllCounted in other places without prior permission. However, you're required to credit the survey creator (if shown in the survey) and AllCounted as the source of the information by explicitly citing the creator of the survey you use, the web link of the survey, and AllCounted.com. Doing so not only benefits AllCounted, but you as well – a verifiable source is more credible.
As a participant, you may be able to have access to the results of some surveys based on how the share requirements are set by survey creators. In order for AllCounted to remember you as a participant in a particular survey, the safest way is to sign into the website, take a survey, and remain signed in while using our website. Another benefit for signing in is that you can track all the surveys you took and how you answered each question. If you don't sign in when taking a survey, then AllCounted will treat you as a participant for that survey during your session on the website. If you don't have any website activity for two hours, your session will end, and our website won't treat you as a participant any more.
The survey creator decides whether or not to share the results of a survey. The creator has the option to share results either with the general public, only with participants, or with certain individuals. The shared results can include all responses, summary, data trend, and map. If you can't find a survey's results, please contact the survey creator.
For a survey you created, you can export individual responses in text, XML, and Excel formats. You can also export its data trend, summary, map, and comparison results in PDF.
For someone else's survey, you must be qualified to access its results. If the survey creator has allowed the results to be viewed by the public, or if you're one of the individuals the creator has chosen to share the results with, then you'll be able to export whatever results the survey creator has chosen to share.
You can use the filter condition to only look at the results from the list of those responses that selected Yes on your multiple choice question. You can do this by opening your survey in the Advanced mode. Click Analyze and the Question menu in the blue bar in the middle of the page as shown in the following screenshot:
Select the Yes/No question from the Question dropdown list, and you will see the Yes/No choices of this question. Select the Yes choice and you will only see the the results from the responses with Yes selected on your multiple choice question. Regarding this filtered list of responses, you can perform various operations, including exporting them into an Excel file.
You can export all the responses you collected into a single Excel or text file. You simply need to open your survey, and then click Analyze, Results, Individual Responses, and the Apply button. After this, click Export, and you'll see the format to download.
Please note that the export time depends on the number of a survey's questions and responses. The indicator of download progress is browser specific, so for an estimate on time remaining, view it in your specific web browser. While waiting for the completion of your download, you can open another browser window or tab to continue using our website.
You have two ways to export text answers. The first is to export all the responses, which will show text answers in each response. The second way is to open your survey and go to Analyze to see the summary view of your survey. For each text question, as well as text answers to the "Other" choice of a multiple choice question, you'll see the following. You can click "Export" to get your data.
The best way is to export the survey's individual responses as XML or Excel data and import them into the analysis tool of your choice.
As a survey creator, you can see the details of each individual response to your survey. Open your survey, click Analyze, Results, Individual Responses, and the Apply button. Now, you should be looking at the list of responses. Click the Details button in the Action column for the details of a response.
If you define question scoring rules, our system will automatically sum the scores for each question to calculate the total score of a response. You can find response scores when downloading responses. Click Analyze, Results, Individual Responses. Then click Export as shown below, and select one of the download formats.
The following example shows what it looks like in Excel.
You can also see the score of a single response when you are on the Individual Responses page. Click the Details button in the Action column. The score is located at the bottom of the Details tab.
Sometimes, you may see a blank score for a survey response. This means that for this particular response, no scoring rules were applicable to the answers of any questions.
A survey creator can't alter any response. However, AllCounted does allow the survey creator to delete responses, which may change the survey results.
Only survey creators can delete responses. As the survey creator, you can delete any response from your survey. Open your survey and click Analyze, Results, Individual Responses, and the Apply button. Now, you should see a list of individual responses. There's a column called Action, and there's a delete button in this column for each response. You can use this to delete individual responses.
You can also delete a batch of responses in two ways. In the Analyze page shown above, you can select a specific set of responses by filtering out other responses. Once you are done filtering, you can click the "Delete Responses" link in the right hand side. This link deletes all the responses that meet the current "Filter by" conditions. In the above screenshot, the responses created on or before 6/9/17 are selected, and they can all be deleted with the "Delete Responses" link.
As another way of deleting responses in batch, you can open your survey in the Advanced mode and click Campaign. On this page, you can delete all responses of a particular campaign. On the Distributions page of a campaign, you can delete all responses of a particular distribution.
We don't allow participants or survey creators to modify responses in order to protect the results against tampering. The only way to change a response is for a survey creator to delete the old response and ask the participant to take the survey again. In most situations, the participant simply needs to take it using a different browser. In other situations, before the participant takes it, the survey creator must uncheck the following two options under "Prevent Repeated Responses from the Same Participant" on the page of Design, Settings:
- One Response per Browser
- One Response per Account, Individual Access Code, or Email Address in an Email Distribution
You can network with other account holders at AllCounted as a survey creator, account user, or survey commenter. As a creator, you can permit other account holders to message you or "friend" you. As an account user, you have a personal page called My AllCounted Page, through which you can allow others to send messages or "friend" you. As a commenter on a survey, you can allow other people to send messages or "friend" you through the comments you leave.
There are many benefits to social networking. Through social networking, you'll find like-minded people and possibly develop a new group of friends to whom you can send surveys without manually entering their email addresses. Allowing the comments feature for a survey is also a good way to use social networking. It may increase survey participation through interest in the content of the comments.
No. You can't change its appearance or content (listed surveys) in the current version of AllCounted. However, the surveys displayed to a visitor on your My AllCounted Page will only be those that the visitor is allowed to see based on the participation restrictions and share requirements you set on your surveys. The share requirements can be changed at any time, so you can always go back and change what you'd like visitors to see.
AllCounted collects visitor-entered search phrases and shows the most frequently used ones in the "Frequent Searches" section. These search phrases are grouped based on the site language at AllCounted when a search phrase was entered.